Refund Policy

Updated August 25, 2026.

Both defective merchandise and non-defective merchandise can be returned, and exchanges are accepted. Non-defective reasons include a change of mind, personal preference, or choosing the wrong product. Damage, a defect, a wrong shipment, missing contents, or a substantial mismatch with the description may be reported as a product issue.

Eligibility is limited to goods that are new and unused, remain in original condition, and include the original packaging, tags, labels, and supplied accessories. Tell us that you want a return or exchange no later than 30 days after the item was delivered.

The return method is by mail. A free return label is included in each package, and no restocking fee is charged. First obtain approval by sending the order number, checkout email, and reason for the request. When reporting damage, a defect, a wrong item, or a missing piece, include photos or video showing both the goods and packaging. Unauthorized parcels must not be mailed back.

A replacement or exchange is subject to stock on hand. Following approval, a refund is issued to the original payment method and is processed within 10 days. Posting time after that point is controlled by the financial institution.

Email: rewazuterus@gmail.com

Mailing address: 201 Parker St, Portsmouth, NH, 03801, US

Phone: (806) 827-9158